# Our Google listing carries a portal's booking link that we never entered | Illia BizTech

> Booking and ordering links can reach a profile from third parties. Providers have five days to remove one on request.

Source: https://illia-biztech.de/en/forum/auf-unserem-google-eintrag-steht-ein-buchungslink-eines-portals-den-wir-nie-eingetragen-haben

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# Our Google listing carries a portal's booking link that we never entered

Booking and ordering links can reach a profile from third parties. Providers have five days to remove one on request.

* ##### Asked by  
FaintWrench752
* ##### Asked on  
November 6, 2026

For a while now a booking button has been sitting on our listing, pointing at a portal. We never created it and we cannot find anywhere in the profile where it is held.

The guest ends up on somebody else's site although they were looking for us. Can we influence this at all?

#### Answers

![Portrait of Alina Belichenko, content and social media specialist](/_ipx/f_webp,q_75/https://cms.illia-biztech.de/uploads/small_Alina_Belichenko_author_ae667ebec9.png)

##### Alina Belichenko · Content & Video Specialist

✓ Accepted answer November 9, 2026 

You can, and the route does not run through your profile. Google states that links to certain services can automatically appear on your Business Profile in Search and Maps, and that these links are provided and updated by third-party partners or through automated data from Google. That is why you cannot find them in the profile.

For removal the same help page gives a deadline. Providers need to remove third-party links from your profile within five days of receiving a removal request. The request goes to the provider and not to Google, which is exactly where most first attempts fail. There is also a switch with wider reach. Google notes that turning off order acceptance on your profile hides all ordering options and links, your own along with the third-party ones. It is a blunt instrument, because it takes your own link with it.

So the order that works is a different one. Put your own booking route in place first, so that something of yours occupies that slot at all, then request removal of the outside links from each provider. Working through that sequence, and deciding which portals you actually want to keep, is something [Illia BizTech](https://illia-biztech.de/en/services/website-leads) does with you in one pass.

##### 

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**Topics** 
* Google Business Profile
* Booking links