# Meta access lives in the portfolio above the Page | Illia BizTech

> Rights on the Page cover posting. The ad account and the reporting hang from the level above it, the business portfolio.

Source: https://illia-biztech.de/en/forum/die-neue-kollegin-hat-alle-rechte-auf-der-seite-und-kommt-trotzdem-nirgends-hinein

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# The new colleague holds every right on the Page and still gets nowhere

Every right sits on the Page, and the ad account and the reporting stay closed to her.

* ##### Asked by  
SteadyOutlet247
* ##### Asked on  
September 22, 2026

After our marketing colleague left we gave her successor every right directly on the Page. For posting that is enough.

As soon as she needs the ad account or the reporting, something is missing everywhere. We have assigned rights three times now with no change.

#### Answers

![Portrait of Illia Belichenko, technical specialist at Illia BizTech](/_ipx/f_webp,q_75/https://cms.illia-biztech.de/uploads/small_Illia_Belichenko_author_81f88864f0.png)

##### Illia Belichenko · Founder & Technical Lead

✓ Accepted answer September 23, 2026 

The rights are landing on the wrong object. At Meta the Page and the ad account are both assets, and access to them is held in the business portfolio that contains them.

So the order matters. Add her to the portfolio, then hand her the Page and the ad account from inside it. Anything granted on the Page alone reaches posting and stops there.

Two details will save you the next failed attempt. Full control of an asset and full control of the portfolio are separate rights, and reporting across several assets needs the second one. For temporary work there is also time-limited access, choosable between three and seventy-five days, which is the cleaner shape for agencies and internships.

Clear this up once from the top down and write out who sits in the portfolio. In two years that list is worth more than any manual. Clean-ups of this kind are handled by [Illia BizTech](https://illia-biztech.de/en/), ideally before the next colleague leaves.

##### 

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**Topics** 
* Meta
* Access

Running a company Page with a team means granting access in the business portfolio. The Page and the ad account sit there as assets, and a person is added to the portfolio before any individual asset is assigned to them.

Full control of a single asset and full control of the portfolio are separate rights. Time-limited access exists for temporary work, choosable between three and seventy-five days. Connecting an agency that runs social media advertising therefore means adding it to the portfolio with an end date attached.
