# Guests are calling about a '2 for 1' deal at our café in Grimma that we've never had | Illia BizTech > A café in Grimma gets calls about a supposed Source: https://illia-biztech.de/en/forum/gaste-rufen-wegen-eines-2-fur-1-angebots-in-unserem-cafe-in-grimma-an-das-es-bei-uns-nie-gab 1. [Home](/en) 2. [Forum](/en/forum) 3. Guests are calling about a '2 for 1' deal at our café in Grimma that we've never had # Guests are calling about a '2 for 1' deal at our café in Grimma that we've never had A café in Grimma gets calls about a supposed '2 for 1' deal that customers say came from Google's AI Overview, but no such deal has ever existed there. * ##### Asked by CalmOutlet105 * ##### Asked on October 12, 2026 We've been getting a growing number of calls at our café in Grimma about a supposed '2 for 1' deal on coffee and cake. We've never advertised or even offered anything like that. One guest showed us where the information came from, straight from the AI Overview in Google Search for our café. How does an AI even end up inventing a deal that we've never had? #### Answers ![Portrait of Alina Belichenko, content and social media specialist](/_ipx/f_webp,q_75/https://cms.illia-biztech.de/uploads/small_Alina_Belichenko_author_ae667ebec9.png) ##### Alina Belichenko · Content & Video Specialist ✓ Accepted answer October 12, 2026 That exact pattern is already documented, a very similar case in 2026 involved a pizzeria in the US. There, Google's AI Overview repeatedly claimed specific discount deals and even entire menu items the restaurant had never had, leading annoyed customers to call in and forcing the business to publicly ask people not to rely on the AI's claims. The cause comes down to how these systems actually work, they generate plausible-sounding text instead of checking every individual claim against a verified source. A cheap combo deal is a particularly easy thing to invent, since exactly that kind of phrasing shows up often in genuine descriptions of other cafés. There's no instant, guaranteed fix for this, though the wrong claim can be reported through the feedback option right under the AI Overview. Alongside that, it helps to keep your own actual deals clearly and currently stated on the profile itself, that's not a guarantee, but it remains the most effective available countermeasure. How exposed a Grimma café currently is to invented deals like this is exactly what Illia BizTech's [AI Visibility Report](https://illia-biztech.de/en/ki-sichtbarkeitsbericht) shows. ##### #### [Instagram Stories for our yoga studio in Dresden disappear after a day, is there a more reliable channel for last-minute announcements](/en/forum/unsere-instagram-storys-fur-das-yogastudio-in-dresden-verschwinden-nach-einem-tag-gibt-es-einen-verlasslicheren-weg-fur-kurzfristige-ankundigungen) October 16, 2026 [](/en/forum/unsere-instagram-storys-fur-das-yogastudio-in-dresden-verschwinden-nach-einem-tag-gibt-es-einen-verlasslicheren-weg-fur-kurzfristige-ankundigungen) #### [Could we get in trouble with Google if our pages for Hainichen and Frankenberg look too similar?](/en/forum/bekommen-wir-arger-mit-google-wenn-unsere-seiten-fur-hainichen-und-frankenberg-sich-stark-ahneln) October 16, 2026 [](/en/forum/bekommen-wir-arger-mit-google-wenn-unsere-seiten-fur-hainichen-und-frankenberg-sich-stark-ahneln) #### [Google sends people looking for us to Freiburg. How do we make clear which Freiberg we mean?](/en/forum/google-schickt-leute-die-uns-suchen-nach-freiburg-wie-stellen-wir-klar-welches-freiberg-wir-meinen) October 15, 2026 [](/en/forum/google-schickt-leute-die-uns-suchen-nach-freiburg-wie-stellen-wir-klar-welches-freiberg-wir-meinen) #### [Our beauty studio in Dresden has taken appointment requests through the owner's personal WhatsApp number for years, now that is apparently a problem for advertising](/en/forum/unser-kosmetikstudio-in-dresden-nimmt-terminanfragen-seit-jahren-uber-die-private-whatsapp-nummer-der-inhaberin-entgegen-jetzt-soll-das-ein-problem-fur-werbung-sein) October 15, 2026 [](/en/forum/unser-kosmetikstudio-in-dresden-nimmt-terminanfragen-seit-jahren-uber-die-private-whatsapp-nummer-der-inhaberin-entgegen-jetzt-soll-das-ein-problem-fur-werbung-sein) #### [Customers from Poland and the Czech Republic search for us in their own language, how do we set that up in the profile?](/en/forum/kunden-aus-polen-und-tschechien-suchen-uns-in-ihrer-eigenen-sprache-wie-bekommen-wir-das-im-profil-hin) October 15, 2026 [](/en/forum/kunden-aus-polen-und-tschechien-suchen-uns-in-ihrer-eigenen-sprache-wie-bekommen-wir-das-im-profil-hin) **Share** **Topics** * AI visibility * Google AI Overview