# Our new shop in Dresden is only six months old, but the AI still links us to an old scam story | Illia BizTech

> A six-month-old shop in Dresden with no negative reviews of its own finds an old scam story about a different, similarly abbreviated company linked in its AI answer.

Source: https://illia-biztech.de/en/forum/unser-neues-geschaft-in-dresden-ist-erst-sechs-monate-alt-die-ki-verknupft-uns-trotzdem-mit-einer-alten-betrugsgeschichte

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# Our new shop in Dresden is only six months old, but the AI still links us to an old scam story

A six-month-old shop in Dresden with no negative reviews of its own finds an old scam story about a different, similarly abbreviated company linked in its AI answer.

* ##### Asked by  
FaintRelay352
* ##### Asked on  
September 8, 2026

We opened our shop in Dresden six months ago, with not a single negative review so far.

A prospective customer recently asked whether there's any truth to the story about a customer being scammed a few years back. The AI answer for our name clearly links us to an old fraud story about a completely different company that happens to share a similar abbreviation.

How do you get rid of a story that was never actually about you in the first place?

#### Answers

![Portrait of Alina Belichenko, content and social media specialist](/_ipx/f_webp,q_75/https://cms.illia-biztech.de/uploads/small_Alina_Belichenko_author_ae667ebec9.png)

##### Alina Belichenko

✓ Accepted answer September 8, 2026 

Getting rid of a link like this in one step rarely works, since it tends to come back reworded even after it's already been reported once. A documented case in the US shows a very similar pattern, a company only six months old had its AI answer linked to an old fraud story about a different firm sharing a similar abbreviation, and the link kept reappearing in slightly different wording after every report.

The actual problem here sits outside your own website and profile, it's about the name resembling someone else's story.

What helps most is consistently using the full, spelled-out company name instead of the abbreviation, in every publication, directory listing and reply to an inquiry you put out yourself. Alongside that, report each new version of the false link again through the feedback option, even if an earlier report has already been submitted. Whether a mix-up like this already exists for your own name in Dresden is exactly what Illia BizTech's [AI Visibility Report](https://illia-biztech.de/en/ki-sichtbarkeitsbericht) shows, before a prospective customer ever asks about it.

##### 

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